Reach us directly
Pick the channel that works for you.
Each line is staffed by a member of our team — same people across email, phone, and chat.
Discretion, by design
A service that listens.
Each Waldorf request is read and answered by a member of our concierge team — never an autoresponder, never a script. We know our guests, our building, and central Casablanca well enough to anticipate what you might need.
Whether it is a private event in our rooftop, a longer-term residency, or simply a question before you arrive, we will reply quickly, accurately, and without fuss.
Send us a note
Send a discreet note.
Tell us a little about your trip and what you need. We will come back to you within a few hours during business days.
Practical details
Where we are, when we answer.
Drop in or call ahead — our team is on hand throughout the week.
- OfficeN 8, Im1, 380 Bd Brahim Roudani, Casablanca
- Office hoursDaily, 9:00 AM – 11:00 PM (GMT+1)
- Average responseWithin a few minutes